GMB Turbo IA
Always-on WhatsApp assistant

Lucy AI · WhatsApp Assistant

Your customers have questions. Lucy is ready to help.

Meet Lucy AI, your intelligent WhatsApp assistant. Help your business respond to inquiries, capture potential customers and keep conversations moving.

Illustrative demo

Lucy AI

Online

Hi! Do you have availability today?
Lucy AIHi! Yes, I can help. What service are you interested in?
A cleaning for tomorrow morning
Lucy AIGot it! Can I get your name and phone to confirm the slot?
Type a message

Lucy AI in action

While you're busy running your business, Lucy can handle the questions.

Your WhatsApp assistant can provide useful information, answer recurring questions and capture potential customers, based on your business information and the functions you configure.

Illustrative demo

24/7 assistance

Customer
Hi, can I still ask a question?
Lucy
Of course! I'm here to help, even after hours.
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Hours and location

Customer
Are you open on Sundays? Where are you located?
Lucy
We're open Sun 10–4. Here's our address and directions.
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Services and quotes

Customer
How much does this service cost?
Lucy
Let me gather a few details to get you a quote.
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Menus, products and prices

Customer
Can you send me the menu and prices?
Lucy
Here's our menu with the current prices.
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Inventory and availability

Customer
Do you have this product available?
Lucy
Let me check availability for you right now.
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Lead capture and follow-up

Customer
I'm interested. How can I book?
Lucy
Great! What's your name and phone to confirm?

You don't need to become an AI expert. You need an assistant that knows your business.

YOUR GREATEST ADVANTAGE IS SPEED

Every minute you wait, your customer may already be messaging your competitor.

When someone needs information, an appointment or a quote, they don't always wait until you have time to reply. Lucy helps keep conversations active while you focus on serving and growing your business.

01

Reply while you work

Lucy can answer common questions and provide your configured business information, even outside business hours, when the service is active.

02

Turn inquiries into opportunities

It collects details from interested people and makes it easier for your team to continue the conversation and follow up.

03

Serve in English and Spanish

It offers a bilingual experience, tailored to your business information, communication style and needs.

Business owner reviewing customer messages on her phone
Lucy replies for you
92%

of service leaders surveyed by HubSpot said AI improved their response times.

HubSpot, State of Service Trends Report 2024. Survey of customer experience leaders. Self-reported result by participants, not a guarantee of Lucy AI outcomes.

Pending final verification against the original source before publishing.

Your next customer could reach out at any moment. Get Lucy ready to respond.

MEET LUCY IN ACTION

Don't just take our word for it. Experience how Lucy responds.

Put yourself in your customers' shoes. Message Lucy on WhatsApp, ask a question and discover how she can help your business manage conversations.

01

Start the conversation.

Open WhatsApp and say hello to Lucy.

02

Ask a question.

Try asking about services, business hours or availability within the configured demo.

03

Experience the process.

See how Lucy can collect information and prepare a notification for the business owner, depending on the configured workflow.

Try Lucy on WhatsApp

Guided demonstration. Available responses and features depend on the demo configuration.

Illustrative demo
Hi, I need information about an appointment.
Hi! I'd be happy to help. What service do you need?
I'd like to book a consultation.
Perfect. Could you share your name and a contact phone number?

New request received

A LUCY BUILT FOR YOUR BUSINESS

Your business is unique. Your assistant should be too.

Lucy isn't a generic bot with the same answers for everyone. We configure your assistant using your business information, services and customer communication style. Together, we define which tasks Lucy can handle and when a member of your team should step in.

Tell us how your business works, and we'll recommend the right configuration.

01

Personalized setup

We tailor responses to your services, business hours, frequently asked questions and communication style.

02

Features that fit your needs

We define lead capture, follow-up, appointments and integrations according to the agreed service scope.

03

Launch support

We help you prepare, test and refine the configuration before using it with your customers.

YOUR QUESTIONS, ANSWERED

Everything you need to know about Lucy AI.

Every business is different. Here are some of the most common questions before bringing Lucy onto your team.

Lucy is an AI-powered virtual assistant that can handle WhatsApp inquiries, provide information about your business and collect details from potential customers. Her capabilities are tailored to each business's information, needs and configuration.

Still have questions? Let's talk about what Lucy can do for your business.